Privacy Policy
Oh My Dahlias
Last updated: 10.02.2026
Oh My Dahlias is committed to protecting your privacy and handling your personal data transparently and securely.
This Privacy Policy explains how we collect, use and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR).
1. Who We Are
Oh My Dahlias
Tattenhall, Cheshire United Kingdom
Email: hello@ohmydahlias.com
For the purposes of data protection law, we are the “data controller” of your personal information.
2. What Information We Collect
We may collect and process the following information:
Information You Provide Directly
When you:
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Submit a contact form
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Book an event or enquire about flowers
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Subscribe to our email updates
We may collect:
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Your name
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Email address
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Phone number (if provided)
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Any message or enquiry details
Information Collected Automatically
When you visit our website, Wix may automatically collect:
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IP address
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Browser type
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Pages visited
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Date and time of visit
This data helps us improve our website and services.
3. How We Use Your Information
We use your information to:
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Respond to enquiries
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Provide information about events or services
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Manage bookings
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Improve our website
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Send marketing emails (only if you have opted in)
We will only send marketing communications if you have given clear consent, and you can unsubscribe at any time.
4. Lawful Basis for Processing
Under UK GDPR, we rely on:
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Consent – when you opt in to receive marketing emails
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Contract – when you make a booking or enquiry
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Legitimate interests – to improve our website and respond to enquiries
5. How Your Data Is Stored
Our website is hosted on Wix.com. Your data may be stored through Wix’s data storage, databases and applications. Wix stores data on secure servers behind a firewall.
We take reasonable steps to protect your personal data.
6. How Long We Keep Your Data
We only retain personal data for as long as necessary to:
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Respond to enquiries
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Fulfil bookings
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Meet legal, accounting or tax requirements
Marketing data is kept until you unsubscribe.
7. Sharing Your Information
We do not sell or rent your personal data.
We may share information with trusted service providers where necessary, such as:
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Wix (website hosting)
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Email marketing providers (e.g. Mailchimp, if applicable)
These providers are required to handle your data securely.
8. Your Rights
Under UK GDPR, you have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate data
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Request deletion of your data
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Withdraw consent for marketing
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Lodge a complaint with the Information Commissioner’s Office (ICO)
You can contact us at any time to exercise these rights.
ICO website: https://www.ico.org.uk
9. Third-Party Links
Our website may contain links to other websites (such as Instagram). We are not responsible for the privacy practices of those sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
