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Privacy Policy

Oh My Dahlias
Last updated: 10.02.2026

Oh My Dahlias is committed to protecting your privacy and handling your personal data transparently and securely.

This Privacy Policy explains how we collect, use and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

Oh My Dahlias
Tattenhall, Cheshire United Kingdom
Email: hello@ohmydahlias.com

For the purposes of data protection law, we are the “data controller” of your personal information.

2. What Information We Collect

We may collect and process the following information:

Information You Provide Directly

When you:

  • Submit a contact form

  • Book an event or enquire about flowers

  • Subscribe to our email updates

We may collect:

  • Your name

  • Email address

  • Phone number (if provided)

  • Any message or enquiry details

Information Collected Automatically

When you visit our website, Wix may automatically collect:

  • IP address

  • Browser type

  • Pages visited

  • Date and time of visit

This data helps us improve our website and services.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Provide information about events or services

  • Manage bookings

  • Improve our website

  • Send marketing emails (only if you have opted in)

We will only send marketing communications if you have given clear consent, and you can unsubscribe at any time.

4. Lawful Basis for Processing

Under UK GDPR, we rely on:

  • Consent – when you opt in to receive marketing emails

  • Contract – when you make a booking or enquiry

  • Legitimate interests – to improve our website and respond to enquiries

5. How Your Data Is Stored

Our website is hosted on Wix.com. Your data may be stored through Wix’s data storage, databases and applications. Wix stores data on secure servers behind a firewall.

We take reasonable steps to protect your personal data.

6. How Long We Keep Your Data

We only retain personal data for as long as necessary to:

  • Respond to enquiries

  • Fulfil bookings

  • Meet legal, accounting or tax requirements

Marketing data is kept until you unsubscribe.

7. Sharing Your Information

We do not sell or rent your personal data.

We may share information with trusted service providers where necessary, such as:

  • Wix (website hosting)

  • Email marketing providers (e.g. Mailchimp, if applicable)

These providers are required to handle your data securely.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent for marketing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

You can contact us at any time to exercise these rights.

ICO website: https://www.ico.org.uk

9. Third-Party Links

Our website may contain links to other websites (such as Instagram). We are not responsible for the privacy practices of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

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